Lee Mun Boon | Senior Network & Security Architect

01 — Career

Enterprise architecture built from hands-on delivery.

2014 — Present

CTC Global Sdn Bhd

Progressed from Junior Presales Engineer to Senior Network Architect. Built depth across enterprise networking, wireless, SD-WAN, collaboration, security, hybrid cloud connectivity, and observability — including early SD-WAN go-to-market frameworks. Current focus: architecture leadership, technical decision support, and enterprise infrastructure advisory.

2010 — 2014

ITApps Sdn Bhd

Grew from Support Engineer through Professional Services to Project Manager — IP telephony, contact center solutions, ShoreTel and VoIP platforms, and multi-site enterprise communication rollouts.

2010

University Tunku Abdul Rahman (UTAR)

Bachelor of Information Technology (Hons), Communication and Networking. Foundation in network communications, protocols, routing, switching, and telecommunications systems.

02 — Selected Work

Architecture patterns applied in real customer environments.

Financial Institution

SD-WAN architecture and proof-of-concept

End-to-end SD-WAN design and proof-of-concept validation for a multi-site financial institution — application-aware routing, secure connectivity, and failover behavior proven against strict availability requirements.

Insurance

SD-WAN and hybrid connectivity framework

SD-WAN architecture direction for an international insurance group — multi-site connectivity, centralized management, and hybrid cloud integration brought under one coherent framework.

Manufacturing

Plant network and OT architecture

Network architecture for a next-generation plant — converged IT/OT connectivity, industrial segmentation, and resilience designed for production environments that cannot stop.

Consumer Goods

Enterprise wireless for office and warehouse

Wireless design spanning headquarters and warehouse operations — high-density office access, ruggedized warehouse coverage, and seamless roaming under unified management.

Oil and Gas

Unified communications migration

Cisco UC migration planning from legacy voice platforms — infrastructure redesign, call routing, contact center integration, and a cutover plan the business could sign off on.

AI-Enabled Practice

Presales knowledge and documentation system

Agentic workflows for requirement definition, vendor comparison, proposal drafting, solution review, follow-up tracking, and reusable technical knowledge management.

03 — Capabilities

Deep where enterprises need depth — validated across vendors.

01

Campus Networks

Enterprise LAN, wireless, segmentation, high availability, and access modernization.

LAN · Wireless · HA

02

Data Center

Spine-leaf architecture, ACI, switching design, and resilient infrastructure patterns.

ACI · Spine-Leaf

03

WAN & SD-WAN

Managed WAN, branch architecture, traffic policy, multi-vendor SD-WAN, and cloud connectivity.

Multi-vendor · Cloud

04

Secure Edge

Zero Trust concepts, secure connectivity, access alignment, and risk-conscious solution review.

Zero Trust

05

Collaboration

Cisco UC, VoIP, contact center, migration planning, and enterprise communication workflows.

Cisco UC · VoIP

06

Observability

ThousandEyes, NPM/APM strategy, network intelligence, and digital experience monitoring.

ThousandEyes

Credentials · Current Platform Fluency

Private Cloud AI Cisco Black Belt FY26 Network Architect Meraki SD-WAN ThousandEyes Wireless Catalyst Center CMNA Fortinet NSE VMware SD-WAN Aruba SD-WAN Professional Aruba Network Architect

Cisco · Meraki · ThousandEyes · Fortinet · VMware · HPE Aruba

04 — Operating Model

A team of agents. One architect.

Purpose-built agent workflows fill the roles a support team would — research desks, writing desks, review desks. Every output still crosses my desk.

01

The Analyst

Research, vendor comparisons, and market context — gathered before the conversation starts.

research · comparison · market scans

02

The Writer

Proposals, documentation, and follow-ups — drafted, structured, and consistent.

proposals · documentation · follow-ups

03

The Skeptic

Challenges assumptions, red-teams the design, and checks every claim against its source.

assumption checks · red-team · source validation

human × ai 04

The Architect — me

Final judgment, architecture fit, and the signature on the work — augmented by the same agents it governs. Nothing ships that I haven’t reviewed.

judgment · accountability · ai-augmented

Drafted, challenged, refined — then signed.

Team-scale preparation.

Option analysis, vendor comparisons, and assumption checks are done before the meeting — not promised after it.

Hours, not days.

Proposals, documentation, and follow-ups move at agent speed without losing engineering rigor.

Every claim checked.

Numbers, quotes, and vendor claims are traced to their source before they reach a stakeholder.